Terms of Service

Last updated: May 2026

General

These terms govern the relationship between the client and NEVO Design Studio (Tim Škulj Perčič s.p.). By submitting an inquiry, confirming an order, or signing an agreement, the client confirms they have read and accepted these terms.

Scope of Services

Services provided by NEVO include brand identity and design, Framer website design and development, Shopify ecommerce setup, systems, dashboards, CRM and AI automations. The exact scope is defined in the proposal or written agreement.

Pricing and Payment

All prices are in EUR and exclude VAT. NEVO is not a VAT payer under Article 94 of the Slovenian VAT Act (ZDDV-1). Final pricing is confirmed in the proposal. An advance payment of 50% is typically required before work begins. Late payments beyond 14 days may incur statutory interest.

Timelines

Timelines are agreed per project. Deadlines apply only when the client provides all materials and approvals on time. Delays caused by the client will automatically extend the timeline. NEVO is not responsible for delays caused by third-party services or technical issues outside our control.

Client Responsibilities

The client agrees to provide all necessary materials (texts, images, logos, access) on time, confirm they hold all rights to submitted content, and communicate and approve project stages promptly. The client is responsible for the legality and accuracy of all content they provide.

Revisions and Additional Work

Each project includes a defined number of revisions as stated in the proposal. Revisions cover minor adjustments, not full redesigns or scope changes. Any work beyond the agreed scope will be billed at our standard hourly rate.

Intellectual Property

All work remains the property of NEVO until full payment is received. Upon payment, the client receives a non-exclusive right to use the final deliverables for their business purposes. NEVO reserves the right to feature completed work in our portfolio unless the client requests otherwise in writing.

Support and Maintenance

Post-launch support covers only issues caused by NEVO. Updates, content changes, and new features are billed separately under a maintenance agreement.

Limitation of Liability

NEVO is not liable for damages resulting from client misuse or editing of the site, security breaches or server outages, unlawful content provided by the client, or failure of third-party services (hosting, Stripe, APIs). NEVO does not guarantee specific business results such as sales, rankings, or ROI.

Data Protection

Personal data is processed solely for project delivery and communication. Data is not shared with third parties without legal basis. Clients have the right to access, correct, and delete their data.

Changes to Terms

These terms may be updated at any time. The latest version published on this site is always binding.

Jurisdiction

Any disputes arising from these terms fall under the jurisdiction of the court in Koper, Slovenia.

Company Details

NEVO Agency

Tim Škulj Perčič s.p.

Cesta na Svetje 5, 1215 Medvode, Slovenia

Tax ID: 54090261

Bank account (NLB): SI56 0202 1348 5708 492

Email: info@nevotech.si

Phone: +386 31 896 640

NEVO is not a VAT payer under Article 94 of the Slovenian VAT Act (ZDDV-1). All prices are final and VAT-exempt.